Advertising & Public Relations Archive

The role of institutional environment in building communication professionals’ trust and satisfaction: A moderated multiple-mediation analysis.

Abstract: As an important group of internal stakeholders, communication professionals carry the responsibilities to communicate with multiple groups of audience and foster trusted and satisfied relationships, both internally and externally. […]

Leading transitions in a traumatically changing working environment: Communication professionals adapt to COVID-19 impacts.

Abstract: The paper presents findings from an international survey of communication professionals on change leadership in communication during the COVID-19 pandemic. Despite the strong impact brought by the pandemic, communication […]

Assessing COVID-19 pandemic communication in China: What we know about the communication channels, sources of information, and key message retention. Part of the research panel of Learnings from the COVID-19 pandemic: Cross-cultural differences in risk and crisis communication strategies