Communication Management Archive
Management of Cybersecurity through Internal Communication
Solyee Kim (PhD alum) & Jeonghyun Janice Lee (PhD candidate), “Management of Cybersecurity through Internal Communication” in Internal Communication and Employee Engagement: A Case Study Approach. McCown, N., Men, L. […]
Understanding the competency spectrum for communication management: The need, the gap, and the continuous learning mindset
Abstract: Communication practitioners are expected to master a wide range of communication and non-communication skills to demonstrate efficiency and competency. Although the competency spectrum has been taken for granted in […]
Ethical challenges in an evolving digital communication era: Coping resources and ethics trainings
Abstract: This study investigates the ethical challenges facing public relations professionals in today’s digital communication environment. Specifically, we focused our research on the new ethical challenges in digital practice, the […]
Digital acumen and readiness for Industry 4.0: Why digital competency development is crucial for communication
Juan Meng and Jeonghyun (Janice) Lee (doctoral student). (Sept. 23, 2021) Abstract: Digital acumen is essential for communication management in today’s technology-driven communication environment. However, not every communication professional is […]
The role of effective leadership performance in constructing an engaging institutional environment for communication professionals: Evidence from a global study
Abstract: Communication leaders can strategically use organizational resources to co-define functions (the constructionist approaches in leadership) and to establish interpersonal alliances within and beyond communication units (the relational approaches in […]
Building trusting and committed relationships: The role of job cognition and face-and-favor in the context of Chinese organizations
Abstract: This study tests how the cognitive component of work attitude, particularly the job cognition as tested by Williams and Anderson (1991), affects the dynamic relationships among trust, commitment, and […]
Book Contract: Communication Management Toolbox: Thinking tools and methods for managing corporate communications
Zerfass, A., Volk, S. C., Meng, Juan., & Chen, P. (2021, forthcoming). Communication Management Toolbox: Thinking tools and methods for managing corporate communications. New York: Springer. * This book will […]
Grant: Best practices and cases in communication management tools
This project is jointly funded by the National Social Science Fund of China (NSSFC) (Funded Project Series ID: 18BXW065) and the Academic Research Project Funds of Shanghai International Studies University, […]