Crisis Communication Archive
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation
Accepted for presentation at the International Communication Association (ICA) Conference, Public Relations Division, May 21-25, 2020, Gold Coast, Australia. Abstract: Crisis misinformation, including false information about a crisis or a […]
Advancing Crisis Communication Effectiveness: Integrating Crisis Communication and Social Media Scholarship with Practice
Accepted for presentation at the International Crisis and Risk Communication Conference (ICRCC), March 9-11, 2020, Orlando, FL. Abstract: Social media have become dominant channels for organizations and citizens to share […]
Book Contract – Social Media and Crisis Communication (Second Edition)
Lucinda Austin and Yan Jin (Eds.) (Forthcoming in 2021). Social Media and Crisis Communication (Second Edition), Routledge.