Advancing Crisis Communication Effectiveness: Integrating Crisis Communication and Social Media Scholarship with Practice
Accepted for presentation at the International Crisis and Risk Communication Conference (ICRCC), March 9-11, 2020, Orlando, FL.
Accepted for presentation at the International Crisis and Risk Communication Conference (ICRCC), March 9-11, 2020, Orlando, FL.
Abstract: Social media have become dominant channels for organizations and citizens to share disaster information (Niles, Emery, Reagan, Dodds, & Danforth, 2019). Yet, there remain critical information gaps (Eriksson, 2018). Through a review of academic and grey literature, we provide a solid foundation for advancing crisis communication effectiveness in the digital age.
Narrative storytelling and anger in crisis communication
Clementson, D. E., & Xie, T. (Grady PhD student) (2020, Nov.). Narrative storytelling and anger in crisis communication. Paper to be presented at the 106th National Communication Association conference, Public Relations division, Indianapolis, IN. Abstract: This paper reports a test and extension of the model posited by Heath’s (2004) theory of crisis response narratives, in […]
Tong XieDavid Clementson
106th National Communication Association conference, Public Relations division, Indianapolis, INread more
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication
Clementson, D. E. (2020, Nov.). Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication. Paper to be presented at the 106th National Communication Association conference, Public Relations division, Indianapolis, IN. Abstract: The purpose of this study is to test the effects of narratives in crisis communication. This research assesses how organizations benefit from using stories […]
David Clementson
106th National Communication Association conference, Public Relations division, Indianapolis, INread more
