Crisis Communication Archive
Distinguishing Moral Outrage and Empathetic Anger: Advancing the Triadic Appraisal Framework of Situational Crisis Communication Theory
Rongting Niu (Ph.D. candidate), Nicholas Eng, and Yan Jin. (Forthcoming). “Distinguishing Moral Outrage and Empathetic Anger: Advancing the Triadic Appraisal Framework of Situational Crisis Communication Theory.” Journal of Public Relations Research. Abstract: […]
Corporate social advocacy (CSA) and crisis communication: Examining the effectiveness of crisis responses to backlash
Ruoyo Sun (2026). “Corporate social advocacy (CSA) and crisis communication: Examining the effectiveness of crisis responses to backlash,” In Y. Lee, J. Y. Li, & W. Tao (Eds.), Strategic communication […]
Higher education crisis: Academic misconduct with generative AI
NaYoung Song’s (Ph.D. student) article “Higher education crisis: Academic misconduct with generative AI” was recognized a “Wiley Top Cited Article” among work published in Journal of Contingencies and Crisis Management between January 1, 2024, […]
Attitude in a crisis: A new keystone concept in crisis communication leadership
Jonathan Graffeo and Yan Jin’s article “Attitude in a crisis: A new keystone concept in crisis communication leadership” was recognized a “Wiley Top Cited Article” among work published in Journal of Contingencies […]
Anatomy of Governance: An Inquiry into the Hidden Foundation of Crisis Management
Yan Jin (Chair). “Anatomy of Governance: An Inquiry into the Hidden Foundation of Crisis Management.” Accepted for Panel Session at BledCom (The 33rd International Public Relations Research Symposium), June 26-27, 2026, […]
Issue support, identity fit, and moral evaluation: Examining consumer responses to CEO advocacy on contested issues
Zifei Fay Chen, Xu, D., Tao, W., & Jingyuan Kong (Grady Ph.D. student) (March 2026). Issue support, identity fit, and moral evaluation: Examining consumer responses to CEO advocacy on contested issues. […]
Strategic Management of Informational Conflicts: Public Relations Essentials
Wenqing Zhao (PhD Candidate), Xuerong Lu (PhD Alum), & Yan Jin (in press). “Strategic Management of Informational Conflicts: Public Relations Essentials.” In D. D. Sellnow, R. Freihaut, Y. Xu., & Sellnow […]
Infrastructure, Integrity, and Influence: Organizational Ethics and Media Dynamics in the 2025 California Palisades Wildfires
Anyi Morfaw (Grady undergraduate student). “Infrastructure, Integrity, and Influence: Organizational Ethics and Media Dynamics in the 2025 California Palisades Wildfires.” Abstract: This study aims to uniquely highlight the management of a […]
Crisis Communication in College Athletics: A Content Analysis of SEC Football Teams’ Response Strategies
Katherine Martin-Williams (Grady M.A. student). “Crisis Communication in College Athletics: A Content Analysis of SEC Football Teams’ Response Strategies.” Accepted for presentation at the International Crisis and Risk Communication Research Conference […]
Media Content Analysis of Political Crisis Communication: In the Context of Bangladesh’s Mass Uprising in July–August 2024
A K M Zamir Uddin (Ph.D. student), “Media Content Analysis of Political Crisis Communication: In the Context of Bangladesh’s Mass Uprising in July–August 2024,” paper accepted for presentation at the […]