Threat Assessments and Organization Resources for DEI and Ethics: Practitioner Insights on Sticky Crises
International Communication Association (ICA) Conference, May 26-30, 2022, Paris, France
Abstract: Organizations need to respond to sticky crises with speed and timeliness; this speed depends onhow communication practitioners assess threats and their organizations’ resources for the threats. Based on theoretical components from the threat appraisal model and sticky crises, this study measured how practitioners (n= 246) assessed threats and organizational resources for two specific sticky crisis complicating factors—specifically, ethics and DEI. Practitioner demographics were the most significant predictors for assessing threats and organizational resources.
Exploring Differences in Crisis Literacy and Efficacy on Behavioral Responses during Infectious Disease Outbreaks
Abstract: This study examined the effects of literacy and efficacy on individuals’ protective action taking and information seeking during the early phase of infectious disease outbreaks through a nationally representative survey […]
Navigating Political Scandal and Reputation Crisis in Social Media
Abstract: Social media presents unique challenges and opportunities to practitioners in the public affairs context. The dominant social media platforms allow organizations to communicate directly with voters, supporters, and customers, […]
