The importance of source credibility in crises to maintain corporate reputation in a socially mediated era: A mediating role of source credibility
Accepted for presentation at the International Public Relations Research Council Conference, Orlando, FL, March 5-7, 2020.
Accepted for presentation at the International Public Relations Research Council Conference, Orlando, FL, March 5-7, 2020.
Abstract: This paper aims examines how different source of information affect public’s forgiveness and corporate reputation when an organization employ crisis response strategies. A 2 (crisis strategies: defensive vs accommodative) x 3 (source: organization, CEO, employee) between-subjects experiment design will be conducted to explore the relationship among variables.
The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone
Yan Jin. (forthcoming), “The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone,” Journal of Contingencies and Crisis Management. Abstract: This […]
Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach
Glenna L. Read, Yan, H, & Bailey, R. “Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach,” paper to be presented at […]
