Telling the Tale: The Role of Narratives in Helping People Respond to Crises.
Journal of Applied Communication Research.
Brooke Liu, Lucinda Austin, Yen-I Lee, Yan Jin, and Seoyeon Kim. (Forthcoming). “Telling the Tale: The Role of Narratives in Helping People Respond to Crises.” Journal of Applied Communication Research.
Abstract: During public health crises like infectious disease outbreaks, news media and governments are responsible for informing the public about how to protect themselves. A large body of health communication research finds that persuasive narratives motivate protective behaviors, such as intentions to vaccinate. In their seminal book on crisis narratives, Seeger and Sellnow (2016) theorized five narrative types: blame, renewal, victim, hero, and memorial. In this study, we tested how the public responds to crisis narratives about a hypothetical infectious disease crisis, modelled after narratives emerging from the 2014-2016 Ebola pandemic, through an online experiment with a U.S. adult sample (N = 1,050). Findings showcase which crisis narratives positively affect public protective behaviors as well as emotional responses, assessments of information credibility, and attributions of crisis responsibility.
Communicating with the Public During a Public Health Emergency
Glen Nowak is an invited panelist at the June 25-July 2 (virtual) annual meeting of the Society for Birth Defects Research and Prevention. The panel session on June 29 is focused on “Investigation of a Potential Outbreak of Birth Defects,” and Glen’s presentation will be on “Communicating with the Public During a Public Health Emergency.”
A Longitudinal Investigation of Empathic Exchanges in Online Cancer Support Groups: Message Reception and Expression Effects on Patients’ Psychosocial Health Outcomes.
Abstract: Recent studies have devoted attention to the effects of both expression and reception in communication process. However, there remain both theoretical and methodological complexities concerning whether and under what condition message expression and reception play significant but different roles in explaining various psychosocial health outcomes. Relying on theoretical insights from the social support literature […]