Crisis Communication Archive
When Outrage Strikes: Managing the Public’s Moral Outrage through the Lens of the Triadic Appraisal of Crisis Communication
Lauren Flaker (Ph.D. student), Temilade Adeeko, and Nicole Cortes (UGA SPIA undergraduate student). “When Outrage Strikes: Managing the Public’s Moral Outrage through the Lens of the Triadic Appraisal of Crisis Communication.” Accepted […]
Punish or Forgive? Exploring the Mediating Role of Perceived CEO Attitude on the Interaction of Emotional Crisis Communication and Crisis Type
James Ndone, Qi Zheng, Rongting Niu (PhD student), Yan Jin, Margaret Duffy. (2026). “Punish or Forgive? Exploring the Mediating Role of Perceived CEO Attitude on the Interaction of Emotional Crisis […]
Health Persuasion Enablers and Barriers, Intertwined: Uncovering the Roles of Trust, Risk Tolerance and Message Fatigue among Australian Adults
Hyoyeun Jun (PhD alum), Amisha Mehta, Youngji Seo (PhD alum), Yan Jin, and Jacob Riley. (2025). “Health Persuasion Enablers and Barriers, Intertwined: Uncovering the Roles of Trust, Risk Tolerance and Message Fatigue […]
Overcoming Informational Conflict: The Role, Limits, and New Opportunities of Expert Voices in Crisis and Risk Communication
Xuerong Lu (PhD alum), Yan Jin, and Santosh Vijaykumar (forthcoming). “Overcoming Informational Conflict: The Role, Limits, and New Opportunities of Expert Voices in Crisis and Risk Communication.” Crisis and Risk […]
Developing a READINESS Mindset with Trauma-Informed Management for Crisis Communication
Nicholas Eng, Madden, S., & Rongting Niu (Ph.D. student). (Accepted). Developing a READINESS Mindset with Trauma-Informed Management for Crisis Communication. Journal of Communication Management. Abstract: This online survey with 456 communications […]
Between the Woods, the Fire, and the Water: The Ways to Sticky Crisis READINESS.
Yan Jin (Keynote Speaker). “Between the Woods, the Fire, and the Water: The Ways to Sticky Crisis READINESS.” ECREA Crisis8 Conference, September 15-17, 2025, Bucharest, Romania.
Fighting Anti-Vaccine Memes with Memes: Individual’s Past Disease Experience Effects
Hye Jin Yoon, Kim, H. (Grady PhD alum), Seo, J. K. (Grady PhD alum), Han, J.-Y., Ko, Y. (Grady PhD alum), & Seo, Y. (Grady PhD alum), “Fighting Anti-Vaccine Memes […]
The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone
Yan Jin. (forthcoming), “The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone,” Journal of Contingencies and Crisis Management. Abstract: This […]
Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach
Glenna L. Read, Yan, H, & Bailey, R. “Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach,” paper to be presented at […]
Factors Influencing Americans’ Preventive Behaviours during the COVID-19 Pandemic: Lessons for Strategic Health and Risk Communicators
Sung In Choi (PhD student), Yan Jin, and Mark Badham. (forthcoming). “Factors Influencing Americans’ Preventive Behaviours during the COVID-19 Pandemic: Lessons for Strategic Health and Risk Communicators.” Strategic Communication in a Global Crisis: National and […]