How emotion in AI becomes information empowerment: Distinct emotional cue pathways to trust in mental health chatbots
How emotion in AI becomes information empowerment: Distinct emotional cue pathways to trust in mental health chatbots
Kim, H., Jeong-Yeob Han, Oh, Y. J., Cho, K. W., & Kim, Y. J. (2026, June). “How emotion in AI becomes information empowerment: Distinct emotional cue pathways to trust in mental health chatbots.” Paper presented to the Human-Machine Communication Interest Group of the International Communication Association Annual Conference, Cape Town, South Africa.
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