Organizational Crisis Competence and Integrity Based on Confidence: Development and Delineation of an Overlooked Aspect of Crisis Communication
Organizational Crisis Competence and Integrity Based on Confidence: Development and Delineation of an Overlooked Aspect of Crisis Communication
W. Timothy Coombs, Sungsu Kim (PhD Alum), and Yan Jin. “Organizational Crisis Competence and Integrity Based on Confidence: Development and Delineation of an Overlooked Aspect of Crisis Communication.” Accepted for presentation at the annual International Public Relations Research Conference (IPRRC), March 7-9, 2024, Orlando, FL.
Abstract: This paper delineates an audience-centric understanding of what we call organizational crisis confidence (OCC). This conceptual paper provides a conceptual delineation of OCC, followed by discussion of its implications for crisis communication theory and practice. Then, it suggests future directions for further examining the proposed conceptual model.
Related Research
-
2024 BEA Festival of Media Faculty ShowcaseMatthew Evans presented a TV pilot and sat on the panel at the “2024 BEA Festival of Media Faculty Showcase”, Las Vegas, NV, April. Description: HELLAS is a one-hour sci-fi drama set […]
-
I Didn’t See You ThereKeith Wilson, film screening and presentation of feature documentary film I Didn’t See You There (2022, producer Keith Wilson) at INPUT: International Public Television Conference in Charleston, SC, May 7, […]