Communication Challenges during Influenza Pandemics.

Abstract:  Influenza pandemics have the potential to cause much illness and death and are thus a major focus of public health planning and preparation. As the influenza pandemic that took place in 2009-2010 illustrated, many communication issues and challenges arise during influenza pandemics, ranging from the need to daily update the news media and public about new developments and public health recommendations to effectively communicating with key stakeholders, including healthcare providers, who are directly involved in treating and preventing illness. This presentation highlights communication lessons learned during the 2009-2010 influenza pandemic and offers guidance for those involved in preparing for future pandemics.