Book Contract – Social Media and Crisis Communication (Second Edition)
Book Contract – Social Media and Crisis Communication (Second Edition)
Lucinda Austin and Yan Jin (Eds.) (Forthcoming in 2021). Social Media and Crisis Communication (Second Edition), Routledge.
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Brand love: Teens, social media and brand activismLance Porter, Wenwen Jiang (Ph.D. student), Joshua Cloudy, Sanghyeon Jeon, and Ben Libon (Ph.D. student), “Brand love: Teens, social media and brand activism,” Paper to be presented at the annual […]
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Punish or Forgive? Exploring the Mediating Role of Perceived CEO Attitude on the Interaction of Emotional Crisis Communication and Crisis TypeJames Ndone, Qi Zheng, Rongting Niu (PhD student), Yan Jin, Margaret Duffy. (2026). “Punish or Forgive? Exploring the Mediating Role of Perceived CEO Attitude on the Interaction of Emotional Crisis […]