Building Trust
Building Trust
Abstract: Trust is essential in dealing with publics. Since 2000, Edelman has measured what drives trust across organizations and countries, comparing the perceived importance of trust drivers between a group of developed economies and a group of emerging economies over a five-year timeframe. Overall, the longitudinal comparison from 2011 to 2015 examined which drivers — including engagement, integrity, products, purpose and operations — are stable predictors of trust among surveyed publics in these countries.
This webinar will take a long look at the constant drivers of trust across time and place, as well as the implications for measuring trust within your publics and for developing campaigns aimed at reinforcing or building trust. You will learn:
• To identify the most consistent drivers of trust among publics.
• How to measure whether trust has been built or reinforced between an organization and its key publics.
• To develop the most effective elements of a public relations campaign aimed at building or reinforcing trust between an organization and its key publics.
Related Research
-
2024 BEA Festival of Media Faculty ShowcaseMatthew Evans presented a TV pilot and sat on the panel at the “2024 BEA Festival of Media Faculty Showcase”, Las Vegas, NV, April. Description: HELLAS is a one-hour sci-fi drama set […]
-
I Didn’t See You ThereKeith Wilson, film screening and presentation of feature documentary film I Didn’t See You There (2022, producer Keith Wilson) at INPUT: International Public Television Conference in Charleston, SC, May 7, […]