Crisis Communication Archive
Digital Crisis Communication Theory: Current Landscapes and Future Trajectories
Brooke Liu, Yan Jin, and Lucinda Austin (2023). “Digital Crisis Communication Theory: Current Landscapes and Future Trajectories.” In Public Relations Theory III: In the Age of Publics (Eds. Carl Botan and Erich Sommerfeldt). […]
The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone
Yan Jin. (forthcoming), “The Best of Both Worlds: The Crisis Communication Think Tank (CCTT) Approach to The Quest for Crisis Management Keystone,” Journal of Contingencies and Crisis Management. Abstract: This […]
Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach
Glenna L. Read, Yan, H, & Bailey, R. “Viewing violent policing videos contributes to trauma outcomes beyond experiences with police: A minority health perspective approach,” paper to be presented at […]
Society frowns upon spinning and so do the alleged spin doctors: Tests of present and future crisis communicators responding to spin in the media
David E. Clementson & Beatty, M. J. (in press). “Society frowns upon spinning and so do the alleged spin doctors: Tests of present and future crisis communicators responding to spin […]
Factors Influencing Americans’ Preventive Behaviours during the COVID-19 Pandemic: Lessons for Strategic Health and Risk Communicators
Sung In Choi (PhD student), Yan Jin, and Mark Badham. (forthcoming). “Factors Influencing Americans’ Preventive Behaviours during the COVID-19 Pandemic: Lessons for Strategic Health and Risk Communicators.” Strategic Communication in a Global Crisis: National and […]
Integrating Strategy and Dosage: A New Conceptual Formula for Overcoming Unintended Effects in Public Health Crisis Communication (PHCC)
Xuerong Lu (PhD alum) and Yan Jin. (forthcoming). “Integrating Strategy and Dosage: A New Conceptual Formula for Overcoming Unintended Effects in Public Health Crisis Communication (PHCC).” The Handbook of Crisis Communication (2nd edition) (Eds. W. T. […]
Social-Mediated Crisis Communication Research: How Information Generation, Consumption, and Transmission Influence Communication Processes and Outcomes
Yan Jin, Lucinda Austin, and Brooke Liu. (forthcoming). “Social-Mediated Crisis Communication Research: How Information Generation, Consumption, and Transmission Influence Communication Processes and Outcomes.” The Handbook of Crisis Communication (2nd edition) (Eds. W. T. Coombs […]
Advancing Crisis Communication Effectiveness: Integrating Crisis Scholarship with Practice
Bryan Reber, Yan Jin, and Glen Nowak. (forthcoming). “Advancing Crisis Communication Effectiveness: Integrating Crisis Scholarship with Practice.” The Handbook of Crisis Communication (2nd edition) (Eds. W. T. Coombs and S. J. Holladay), Wiley-Blackwell. Abstract: Reber, Jin, […]
Fending off Unverified Accusation with Narratives: The Role of Primary and Secondary Narratives in Organizational Response Effectiveness in an Ongoing Crisis
Yen-I Lee (PhD alum), Xuerong Lu (PhD candidate), Taylor Voges (PhD candidate), and Yan Jin. (forthcoming). “Fending off Unverified Accusation with Narratives: The Role of Primary and Secondary Narratives in Organizational Response Effectiveness in an Ongoing […]
Exploring Differences in Crisis Literacy and Efficacy on Behavioral Responses during Infectious Disease Outbreaks
Abstract: This study examined the effects of literacy and efficacy on individuals’ protective action taking and information seeking during the early phase of infectious disease outbreaks through a nationally representative survey […]