Communication crisis Archive
Health Persuasion Enablers and Barriers, Intertwined: Uncovering the Roles of Trust, Risk Tolerance and Message Fatigue among Australian Adults
Hyoyeun Jun (PhD alum), Amisha Mehta, Youngji Seo (PhD alum), Yan Jin, and Jacob Riley. (2025). “Health Persuasion Enablers and Barriers, Intertwined: Uncovering the Roles of Trust, Risk Tolerance and Message Fatigue […]
Overcoming Informational Conflict: The Role, Limits, and New Opportunities of Expert Voices in Crisis and Risk Communication
Xuerong Lu (PhD alum), Yan Jin, and Santosh Vijaykumar (forthcoming). “Overcoming Informational Conflict: The Role, Limits, and New Opportunities of Expert Voices in Crisis and Risk Communication.” Crisis and Risk […]
Developing a READINESS Mindset with Trauma-Informed Management for Crisis Communication
Nicholas Eng, Madden, S., & Rongting Niu (Ph.D. student). (Accepted). Developing a READINESS Mindset with Trauma-Informed Management for Crisis Communication. Journal of Communication Management. Abstract: This online survey with 456 communications […]
Cultivating emotional intelligence and mindfulness in high-pressure communication
Zifei Fay Chen (2025, September 23). “Cultivating emotional intelligence and mindfulness in high-pressure communication.” [Invited guest host]. PublicRelay Virtual Roundtable. Description: Communication leaders navigate relentless news cycles, constant connectivity, and […]
Hollywood Shutdown: Production, Distribution, and Exhibition in the Time of COVID
Abstract: Hollywood Shutdown examines the effect of the COVID-19 pandemic on Hollywood beginning with the closure of movie theaters in China over Chinese New Year and ending with Mulan’s bumpy […]
The maternal health crisis in the U. S.: Communication for survival.
Abstract: Maternal mortality is becoming a “normal” experience in the U.S. as more women die from pregnancy-related complications. Though prevalent in Black women experiences, pregnancy-related complications cut across every race. […]
Mixed methods to examine communication crises: Combining a case study with the experimental method
Additional authors: Manu Bhandari & Kyung Jung Han Abstract: In 2013, U.S. television chef Paula Deen faced a public relations crisis following news reports of a court deposition in which she had […]