Management of Cybersecurity through Internal Communication

Abstract: Organizations increasingly experience threats to their organization’s cyber security such as data theft, manipulation, and fraud. As remote working becomes more common due to the Covid-19 pandemic, organizations have faced higher risks of cyber attack. However, the topic is rarely discussed in the field of communication literature. This chapter summarizes findings from a survey on perceptions about cyber security from 1,046 communication professionals in the United States and Canada, conducted as part of North American Communications Monitor (NACM) 2020-2021. Defined as a set of guidelines, technologies and training that provide protection of an organization’s data and of its computer and digital communication infrastructure, cyber security is perceived as a critical topic for communications professionals. This survey provides contemporary understandings of communication professionals’ personal and organizational experiences related to cyberattacks or data threat; internal information management to enhance cyber security; and perceptions of likelihood of attacks from cyber criminals. Moreover, the chapter shares various insights applicable for organizations’ internal communication to better manage emerging threats to cybersecurity. Internal communication presents a number of opportunities to prevent and mitigate crises related to cyber attacks and data thefts.

The role of institutional environment in building communication professionals’ trust and satisfaction: A moderated multiple-mediation analysis.

Abstract: As an important group of internal stakeholders, communication professionals carry the responsibilities to communicate with multiple groups of audience and foster trusted and satisfied relationships, both internally and externally. However, while busy with taking care of various stakeholders, the trust-satisfaction perception of communication professionals is underrated. Therefore, this study shifts the investigation of the trust-satisfaction relationship from general employees to this unique group of communicators. Results confirmed a strong positive impact of trust in organization on communication professionals’ perceived job satisfaction. Results also confirmed the mediating effects of job engagement and communication leaders’ performance on such a trust-satisfaction relationship. Our moderated multiple-mediation analysis indicated the important role of organizational culture in this complicated institutional environment and its indirect impact on the trust-satisfaction relationship.

Book: The Changing Education for Journalism and the Communication Occupations: The Impact of Labor Markets

Lee Becker & Tudor Vlad, (2020), Dinamica educației pentru profesiile din jurnalism și comunicare. Impactul pieței forței de muncă, Cluj-Napoca, Romania: Scoala Ardeleana Publishing House. It is the version in Romanian of the book The Changing Education for Journalism and the Communication Occupations: The Impact of Labor Markets (2018), revised, adapted, and with notes for readers in East and Central Europe.

Abstract: This book provides a unique perspective on journalism and communication education, drawing on extensive, detailed data across time to examine the evolution of education for journalism and related communication occupations such as public relations and advertising. It demonstrates how journalism and communication education adapted to forces within the university as well as forces from outside the university. Particular attention is given to the impact of the labor markets to which journalism and communication education is linked. Part history, part sociological analysis, this book will change the reader’s understanding of education for journalism, public relations, advertising and the related occupations. Though most of the data come from the United States, the book offers a broad perspective of international journalism and mass communication education and offers insights about what the future of education in these fields holds.

Interactive infographics’ effect on elaboration in agricultural communication.

Abstract: In public health, politics, and advertising, interactive content spurred increased elaboration from audiences that were otherwise least likely to engage with a message. This study sought to examine interactivity as an agricultural communication strategy through the lens of the Elaboration Likelihood Model. Respondents were randomly assigned a static or interactive data visualization concerning the production of peaches and blueberries in Georgia, then asked to list their thoughts in accordance with Petty and Cacioppo’s thought-listing measure. Respondents significantly exhibited higher elaboration with the interactive message as opposed to the static, extending the results of past research in other communication realms to agricultural communication as well. This increase in attitude and cognition encourages agricultural communicators to pursue the use of more interactive elements in their messaging. (2019). Interactive infographics’ effect on elaboration in agricultural communication.