Marketing a health brand on Facebook: Effects of reaction icons and user comments on brand attitude, trust, purchase intention, and eWOM intention

Abstract: This study examined effects of Facebook reaction icons and user comments on brand attitude, trust, information seeking, purchase intention, and eWOM intention towards a health brand, as well as potential moderating effects of SNS use. Results of a 3 (reaction icons: positive/neutral/negative) × 3 (valence of comments: positive/neutral/negative) between-subjects experiment (N = 306) indicated that positive Facebook reaction icons significantly influenced brand attitude, trust, purchase intention, and eWOM intention, while neutral comments significantly impacted brand attitude and trust. The degree of SNS use also negatively moderated between reaction icon valence and eWOM intention. Implications for health marketing communication are discussed.

Lee, Yen-I, Phua, Joe, & Wu, Tai-Yee (Forthcoming).

An Interdisciplinary Examination of the Material Effects of Deceptive Sport Beverage Advertisements

Abstract: Sport companies frequently make product claims in advertisements to influence consumer purchase decisions. Sport beverages, in particular, often tout health benefits and performance claims. Unfortunately, some sport beverage claims may be false or misleading, persuading consumers to erroneously purchase products due to incorrect information. The Federal Trade Commission (FTC) prohibits any deceptive advertising resulting in a material effect on the consumer. Consumer behaviorists, however, rarely consider the FTC’s guidelines in measuring consumer deception. Therefore, drawing upon consumer behavior theory and the FTC’s guidelines, this paper examines the material effects of deceptive sport beverage advertisements. The authors identify and define three types of materiality: cognitive, affective, and behavioral. Employing a within-subjects experimental design, two studies were conducted: print and Facebook. The results reveal both types of deceptive advertisements had positive and statistically significant effects on all three types of materiality. These findings substantiate the determination of a violation by the National Advertising Division (NAD) and support further investigation of deceptive sport beverage advertising and marketing practices by the FTC.

Starring in Your Own Snapchat Advertisement: Influence of Self-Brand Congruity, Self-Referencing and Perceived Humor on Brand Attitude and Purchase Intention of Advertised Brands

Abstract: Snapchat geofilter advertisements use augmented reality (AR) technology to place consumers in photographs embellished with branded content. This study examined the joint influence of self-brand congruity, self-referencing and perceived humor in these self-endorsed geofilter brand advertisements on consumers’ brand-related preferences. Results revealed that self-brand congruity, self-referencing and perceived humor exerted significant main effects on consumers’ post-use brand attitude and purchase intention. Self-brand congruity also significantly interacted with self-referencing and perceived humor to affect brand attitude and purchase intention, while self-referencing significantly interacted with perceived humor to affect purchase intention, but not brand attitude. Theoretical and managerial implications of the research are discussed.