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How the Impact of Social-Media Influencer Disclosures Changes Over Time: Discounting Cues and Exposure Level Can Affect Consumer Attitudes and Purchase Intent Nathaniel J. Evans

Nathaniel J. Evans, Delia Cristina Balaban, Brigitte Naderer, Meda Mucundorfeanu (forthcoming), “How the Impact of Social-Media Influencer Disclosures Changes Over Time: Discounting Cues and Exposure Level Can Affect Consumer Attitudes […]

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You are a disgrace and traitor to our country: Uncivil rhetoric against the ‘squad’ on Twitter. Bryan Trude, Itai Himelboim & Matthew Binford

Borah, P., Trude, B., Binford, M., Keib, K., and Himelboim, I. (2022). “You are a disgrace and traitor to our country: Uncivil rhetoric against the ‘squad’ on Twitter.” Internet Research. […]

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Navigating Political Scandal and Reputation Crisis in Social Media Joseph Watson

Abstract: Social media presents unique challenges and opportunities to practitioners in the public affairs context. The dominant social media platforms allow organizations to communicate directly with voters, supporters, and customers, […]

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Influencer Crisis Communication During the COVID-19 Pandemic: @KatieMCrenshaw Marilyn Primovic

Abstract: Social media influencers (SMIs) equipped their niche following with health crisis response information about social distancing during the COVID-19 pandemic. While many SMIs provided audiences with COVID-19 crisis response […]

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New Technology, Big Data, and Artificial Intelligence Jason Lee Guthrie

Abstract: Moore’s law, which has helped to explain the exponential growth achieved in traditional computational power over the past half-century, has been eschewed for Neven’s law. Neven’s law posits that […]

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Crisis Information Vetting: Extending the Social-Mediated Crisis Communication Model Yan Jin and Xuerong Lu

Abstract: Social media provides users easy access to unpredictable and unfiltered information from multiple sources during crises, further challenging publics to discern the accuracy of the information they receive and […]

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Crisis Misinformation and Corrective Strategies in Social-Mediated Crisis Communication Yan Jin

Abstract: The social-mediated crisis communication domain is flooded with misinformation in various forms, causing misperception about a crisis and trigger negative crisis outcomes that harm organizational reputation and publics’ wellbeing. […]

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Organizational Purpose, Culture, Crisis Leadership, and Social Media Bryan H. Reber

Abstract: This chapter explores the importance of organizational purpose, culture, and leadership in weathering a social media crisis and the impact of stakeholders’ changing expectations on organizational responses. Organizations are […]

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Ethical and Legal Principles for the Practitioner Consumers, Organizations, and Platforms Taylor Voges and Jonathan Peters

Abstract: The standard advice in crisis communication is to respond quickly, but only with what is absolutely known to be fact. Social media have increased the potential for quick response, […]

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Can Warning labels mitigate Effects of Advertising Message Claims in Celebrity-Endorsed Instagram-Based Electronic Cigarette Advertisements? Influence on Social Media Users’ E-Cigarette Attitudes and Behavioral Intentions Joe Phua

Abstract: Electronic cigarette brands are increasingly using social media to advertise their products. This study examined effects of advertising message claim type (reduced risk [“Healthier than regular cigarettes”], cessation [“Quit […]

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