Focus: Social Media
Social media are computer-mediated technologies that allow the creating and sharing of information, ideas, career interests and other forms of expression via virtual communities and networks.
Borah, P., Trude, B., Binford, M., Keib, K., and Himelboim, I. (2022). “You are a disgrace and traitor to our country: Uncivil rhetoric against the ‘squad’ on Twitter.” Internet Research. […]
Read MoreAbstract: Social media presents unique challenges and opportunities to practitioners in the public affairs context. The dominant social media platforms allow organizations to communicate directly with voters, supporters, and customers, […]
Read MoreAbstract: Social media influencers (SMIs) equipped their niche following with health crisis response information about social distancing during the COVID-19 pandemic. While many SMIs provided audiences with COVID-19 crisis response […]
Read MoreAbstract: Moore’s law, which has helped to explain the exponential growth achieved in traditional computational power over the past half-century, has been eschewed for Neven’s law. Neven’s law posits that […]
Read MoreAbstract: Social media provides users easy access to unpredictable and unfiltered information from multiple sources during crises, further challenging publics to discern the accuracy of the information they receive and […]
Read MoreAbstract: The social-mediated crisis communication domain is flooded with misinformation in various forms, causing misperception about a crisis and trigger negative crisis outcomes that harm organizational reputation and publics’ wellbeing. […]
Read MoreAbstract: This chapter explores the importance of organizational purpose, culture, and leadership in weathering a social media crisis and the impact of stakeholders’ changing expectations on organizational responses. Organizations are […]
Read MoreAbstract: The standard advice in crisis communication is to respond quickly, but only with what is absolutely known to be fact. Social media have increased the potential for quick response, […]
Read MoreAbstract: Electronic cigarette brands are increasingly using social media to advertise their products. This study examined effects of advertising message claim type (reduced risk [“Healthier than regular cigarettes”], cessation [“Quit […]
Read MoreYan Jin and Lucinda Austin Description: The second edition of this text integrates theory, research, and application to orient readers to the latest thinking about the role of social media […]
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