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Information Vetting as a Key Component in Social-Mediated Crisis Communication: An Exploratory Study to Examine the Initial conceptualization Yan Jin and Xuerong Lu

Abstract: In order to understand publics’ crisis information consumption in an increasingly competitive and conflicting media environment, this study addresses how and why individuals vet information (or not) in social-mediated […]

David Clementson received a $500 grant from the Glen M. Broom Center for Professional Development in Public Relations David Clementson

David Clementson received a $500 grant from the Glen M. Broom Center for Professional Development in Public Relations, at San Diego State University to test narrative persuasion strategies and crisis […]

The importance of source credibility in crises to maintain corporate reputation in a socially mediated era: A mediating role of source credibility JeongHyun (Janice) Lee

Accepted for presentation at the International Public Relations Research Council Conference, Orlando, FL, March 5-7, 2020. Abstract: This paper aims examines how different source of information affect public’s forgiveness and […]

The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation Yan Jin and Xuerong Lu

Accepted for presentation at the International Communication Association (ICA) Conference, Public Relations Division, May 21-25, 2020, Gold Coast, Australia. Abstract: Crisis misinformation, including false information about a crisis or a […]

Advancing Crisis Communication Effectiveness: Integrating Crisis Communication and Social Media Scholarship with Practice Yan Jin

Accepted for presentation at the International Crisis and Risk Communication Conference (ICRCC), March 9-11, 2020, Orlando, FL. Abstract: Social media have become dominant channels for organizations and citizens to share […]

Book Contract – Social Media and Crisis Communication (Second Edition) Yan Jin

Lucinda Austin and Yan Jin (Eds.) (Forthcoming in 2021). Social Media and Crisis Communication (Second Edition), Routledge.

Focus: Crisis Communication