Focus: Communication Management



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Understanding the competency spectrum for communication management: The need, the gap, and the continuous learning mindset Tong Xie, Juan Meng & JeongHyun (Janice) Lee

Abstract: Communication practitioners are expected to master a wide range of communication and non-communication skills to demonstrate efficiency and competency. Although the competency spectrum has been taken for granted in […]

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Ethical challenges in an evolving digital communication era: Coping resources and ethics trainings Juan Meng, Bryan H. Reber & Taeyeon Kim

Abstract: This study investigates the ethical challenges facing public relations professionals in today’s digital communication environment. Specifically, we focused our research on the new ethical challenges in digital practice, the […]

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Digital acumen and readiness for Industry 4.0: Why digital competency development is crucial for communication JeongHyun (Janice) Lee and Juan Meng

Juan Meng and Jeonghyun (Janice) Lee (doctoral student). (Sept. 23, 2021) Abstract:  Digital acumen is essential for communication management in today’s technology-driven communication environment. However, not every communication professional is […]

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The role of effective leadership performance in constructing an engaging institutional environment for communication professionals: Evidence from a global study Juan Meng

Abstract: Communication leaders can strategically use organizational resources to co-define functions (the constructionist approaches in leadership) and to establish interpersonal alliances within and beyond communication units (the relational approaches in […]

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Building trusting and committed relationships: The role of job cognition and face-and-favor in the context of Chinese organizations Tong Xie, Juan Meng & Solyee Kim

Abstract: This study tests how the cognitive component of work attitude, particularly the job cognition as tested by Williams and Anderson (1991), affects the dynamic relationships among trust, commitment, and […]

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Book Contract: Communication Management Toolbox: Thinking tools and methods for managing corporate communications Juan Meng

Zerfass, A., Volk, S. C., Meng, Juan., & Chen, P. (2021, forthcoming). Communication Management Toolbox: Thinking tools and methods for managing corporate communications. New York: Springer. * This book will […]

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Grant: Best practices and cases in communication management tools Juan Meng

This project is jointly funded by the National Social Science Fund of China (NSSFC) (Funded Project Series ID: 18BXW065) and the Academic Research Project Funds of Shanghai International Studies University, […]

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