Listening as a ‘secret weapon:’ How emotional intelligence and mindfulness drive public relations outcomes
Listening as a ‘secret weapon:’ How emotional intelligence and mindfulness drive public relations outcomes
Zifei Fay Chen & Place, K. R. (in press). “Listening as a ‘secret weapon:’ How emotional intelligence and mindfulness drive public relations outcomes,” in W. Zhang (ed.), Emotional intelligence and public relations: EQ is the new IQ. Routledge.
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The #1 most prolific author in crisis communication articles published in Public Relations Review (PRR) (2000-2023)Yan Jin is recognized as” the #1 most prolific authorin crisis communication articles published in Public Relations Review (PRR) (2000-2023)” and the University of Georgia as a #2 in top universities with articles about crisis […]
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Anatomy of Governance: An Inquiry into the Hidden Foundation of Crisis ManagementYan Jin (Chair). “Anatomy of Governance: An Inquiry into the Hidden Foundation of Crisis Management.” Accepted for Panel Session at BledCom (The 33rd International Public Relations Research Symposium), June 26-27, 2026, […]