How Emotions Shift Within and Between Arenas: A New Framework of Crisis Emotional Flow

Rongting Niu (Ph.D. student), Yan Jin, Johansen, W., Frandsen, F., Coombs, T., Pang, A. “How Emotions Shift Within and Between Arenas: A New Framework of Crisis Emotional Flow,” paper to be presented at 10th European Communication Conference (ECC). Ljubljana, Slovenia, September 2024.

Abstract: This new crisis emotional flow framework will enrich the understanding of publics’ crisis emotional flow experience, predict publics’ coping strategies, and guide crisis communication strategic decision-making in dynamic situations.

Rongting Niu Yan Jin

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