Cultivating a Sustainable, Engaged, and Committed Communication Workforce: The Power of Empathetic Leadership Communication
Cultivating a Sustainable, Engaged, and Committed Communication Workforce: The Power of Empathetic Leadership Communication
Ruoyu Sun, Nicholas Eng, Juan Meng, & Karen Sanchez (Ph.D. student). “Cultivating a Sustainable, Engaged, and Committed Communication Workforce: The Power of Empathetic Leadership Communication,” paper to be presented at the Association for Education in Journalism and Mass Communication (AEJMC) Annual Conference, Philadelphia, PA.
Abstract: This study aims to explore the extent to which senior leaders and direct supervisors exhibit empathy in their interactions with communication professionals within their organizations. It also examines the effects of empathetic leadership communication at senior and supervisory levels on work engagement, affective organizational commitment, burnout, and turnover intention of communication professionals. This study's findings highlight empathy's crucial role in promoting effective leadership, which communication professionals highly value.
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