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A framework for understanding misinformation and rumor: Analysis of social media crises and misinformation characteristics Yan Jin

Abstract: In a polarizing media environment increasingly fraught with misinformation, disinformation, contradicting information, and rumor, it is tougher than ever for brands and agencies to correct the record or make their voices heard. While misinformation has been examined more extensively from the perspective of journalism, information technology, and politics (Anderson & Rainie, 2017), there is […]

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